Shipping policy

Thank you for shopping with Athlora. We aim to make international ordering straightforward by providing free worldwide shipping on all eligible orders.

Shipping Cost

Free worldwide shipping is available on all orders.

There is no standard shipping charge added to eligible purchases at checkout.

Estimated Delivery Time

Our estimated delivery timeframe is:

7–14 days

Delivery times are estimates rather than guaranteed arrival dates. Actual delivery times can vary depending on the destination, carrier network, customs processing, local postal services, weather, holidays, and other circumstances outside our reasonable control.

Order Processing

Orders must be processed before shipment. During periods of unusually high demand, holidays, or other exceptional circumstances, processing may take longer than usual.

Once an order has been shipped, available tracking information may be provided to the email address associated with the purchase.

International Shipping

Athlora ships to customers worldwide. International orders may be subject to customs inspections, import requirements, duties, taxes, or fees imposed by the destination country.

Where such charges apply, responsibility will be determined by applicable local rules and the information presented during checkout.

Tracking Your Order

If tracking is available for your shipment, you will receive the relevant tracking details after dispatch.

Please allow time for the carrier's tracking system to update after your order has been shipped.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete delivery information when placing an order.

If you notice an error in your shipping address, contact support@athlora.site as quickly as possible. We will try to assist before shipment, but changes cannot be guaranteed once an order has entered fulfillment or been dispatched.

Delayed Orders

Occasional delays can occur because of customs inspections, carrier disruptions, weather, holidays, or other circumstances beyond our control.

If your order appears significantly delayed, please contact us with your order number so we can help review the available shipping information.

Lost or Damaged Shipments

If your shipment appears lost or arrives damaged, please contact our customer support team. We may request photographs or other information to help investigate the issue with the carrier.